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Scope of the Policy
This policy applies to all information collected through our website, emails, online forms, or when you interact with us via any service offered through www.sfallp.in. We do not trade,
rent, or sell your information to third parties under any circumstances.
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What We Collect
We collect information from you during registration, form submissions, email communications, or while availing our valuation and advisory services. This may include:
- Personal Identity Information: Name, age, gender, marital status, preferences, etc.
- Contact Information: Address, email ID, phone number.
- Financial Information: Income levels, bank details (where applicable).
- Account and Transaction History: Communication logs, invoices, and payment data.
- Technical Information: IP address, browser details, timestamps, device info, and service usage logs.
- Stored Information: Any document, image, or file voluntarily shared with us during services.
We also collect anonymous traffic data through cookies and similar tools to improve our site’s functionality and user experience.
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Why We Collect Data
We collect your data to:
- Deliver and enhance the services you request.
- Communicate essential updates and drafts related to your reports or consultations.
- Ensure compliance with regulatory requirements.
- Conduct internal audits, quality checks, and improve user experience.
- Generate anonymized statistical and demographic analysis for internal business insights.
We use your personal data only to provide or enhance our services. We do not share your information with third parties unless required by law or with your explicit consent.
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Valuation Service Data Handling
Our professionals access customer data solely for the purpose of preparing valuation reports. Once the service is completed, your documents are transferred from a general folder to a password‑protected special folder, accessible only to the Compliance
Officer. We never share client data with third parties.
For any data‑privacy concerns, write to:
info@sfallp.in — Subject: “Compliance Officer – Data Protection Query”
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Use of Cookies
We may use cookies to improve your experience on www.sfallp.in. You can choose to accept or decline cookies through your browser settings.
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Third‑Party Links
Our website may contain links to external websites. These are governed by their own privacy policies, and we are not responsible for their practices or content.
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Data Security
We implement industry‑standard physical, electronic, and procedural safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, due to the nature of internet communication, we cannot guarantee 100% security.
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Social Sharing
Our site may include social sharing tools. These platforms may collect data directly from you when you use their features; use at your own discretion.
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Terms of Service Usage
SFA provides valuation certificates across India. Clients should review sample formats and confirm requirements with relevant authorities (such as visa agencies or embassies). SFA does not guarantee visa approvals or third‑party outcomes.
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Report Errors or Omissions
In the rare event of an error in your valuation report, we will rectify it within 15 days of the signing date upon written notice.
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Payment & Refund Policy
11.1 Payment Terms
- 25% advance payment at service confirmation.
- Remaining 75% due after draft approval and before final report delivery.
- No final report is issued until full payment is confirmed.
11.2 Accepted Modes of Payment
- NEFT
- RTGS
- UPI
- Account‑payee cheque (No cash accepted)
11.3 Refund Policy
- 25% advance is non‑refundable.
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If you stop after draft approval but before final delivery, 75% of the balance paid will be refunded (advance retained).
- No refunds after the final report is delivered.
- Refunds (if applicable) processed within 7–10 business days.
11.4 Disputes and Clarifications
Email info@sfallp.in with subject “Payment/Refund Query – [Your Name/Case ID]”.
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Changes to the Policy
SFA may update this policy at any time. Continued use of the site after changes indicates acceptance.
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Grievances or Contact
For questions about this policy, email
info@sfallp.in — Subject: “Compliance Officer – Privacy Policy”.